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[personal profile] dalesql
Insurance company has found another way to delay giving us the claim money. *sighs* They made the check out to four parties. Mom and Dad, our independent adjuster, and the bank that has the home equity loan on the house.

We think this is annoying, but should not be a big deal. Go to the bank where the home equity loan is at with a check endorsed by the other three names. Bank deposits it, takes out the full payoff amount on the home equity loan, then writes new checks to the adjuster and my parents with the balance.

Nope. Santander Bank apparently has never seen a multi-party check before. It takes them two weeks to find an actual bank officer who can make decisions on this to figure it out. Unlike the so called bank officers which the law requires to be at the branches who are supposed to have the authority to make all banking decisions at that branch. And they insist that the check be deposited in their bank for ten business days so they can get the float///// I mean ensure that the check will not bounce, before writing the new checks.

Meanwhile, our adjuster has been talking to insurance company about the check. Once he finally found the correct person to talk to there, they had no problems taking back the check and reissuing it as three checks in the correct amounts. So that's what we are doing. If you are looking for a bank for your business, Santander Bank fails in my book.

But, this is the large sum of money on the structure claim. So we can now finally go forward on the rebuild. Time to find a general contractor who can do the job. Hopefully an honest one. Of course, this is happening as my job is moving to a new location and a week before a convention.
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